REFUNDS
REFUNDS
If you want to refund your purchase, please know that the refund period begins the day you receive your product and lasts up to 30 days.
To initiate a refund, please submit a request by contacting our Customer Support team at (812) 842-0820. If your request is approved, you will receive an email with detailed instructions. Please follow all the instructions to complete the process. Please note the following:
- Some items have different refund options depending on the item or reason for return.
- Please do not discard the product(s) until you receive confirmation that your return or replacement was approved. You may need to provide additional photo documentation for approval.
- Compensation may be granted as a store credit or back to the original payment method at Paradise Organics discretion.
- Returned items must be in the same condition as received and in the original packaging. If items are used, damaged, missing parts, or damaged due to improper packaging, Paradise Organics may issue partial compensation to your account for the decreased value of items.
